COVID-19 Update

Supporting our Community | April 2, 2020

Dear Friends,

We’re donating 20% of all purchases this month to communities directly impacted by the effects of COVID-19.

In this time of uncertainty, we wanted to let you know about some of the initiatives we’re taking to help support our partners and communities during this difficult period. After speaking with them and listening to their concerns, we have decided to give back 20% of all purchases made this month.

The money will go towards supporting our partners' families, communities and key workers in Africa and India with financial aid, as well as meals and health supplies. In Austin, we’re proud to give back to SAFE Alliance, an organization that advocates and offers shelter and housing for survivors of abuse.

We appreciate that every country is handling the crisis differently and we have been working directly with our partners to do our best to help with financial gaps in the coming months.

As a small company, we are so thankful for your support so far. We hope you will continue to shop with us – we appreciate each and every order, and are working as quickly (and safely) as we can to get your package to you.

Let’s take gentle care of each other – we’re all in this together. 

– The Raven + Lily Team



Shipping Update | March 27, 2020

Dear Friends,

These are strange and precarious times. Our thoughts are with our healthcare workers and all of you who have been affected by this unprecedented situation.

As you may already know, Austin has issued a ‘stay home – work safe’ mandate this week. We take the safety of our team very seriously and continue to do so working from home. Although we have closed our store, we will continue to ship your online orders once a week. To ensure the safety of our customers and our team, packages are being cautiously being prepared and shipped. We thank you for your patience during this time. If you have any questions while you wait, please get in contact with us at hello@ravenandlily.com.

We are a small team and we are so appreciative of your support – it means everything to us. Please continue to shop with us online – this crisis not only affects us here in Austin, it also affects our partners in Africa, India and beyond, who rely on our business to help make an impact in their
local communities.

To find out about other ways you can help, please read HERE.

Let’s take gentle care of each other – we’re all in this together.

– The Raven + Lily Team