Ensuring the privacy and security of your personal information is very important to us. Personal information you provide to us while creating or updating an account and at checkout (ie: name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on our secure web server and on our internal systems.
Raven + Lily may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith belief that it is necessary to conform or comply with such law, request or court.
We offer those who sign-up for our email list advanced notice of sales, new merchandise, and other Raven + Lily news. Email addresses collected at ravenandlily.com are only used internally. We respect your privacy rights and will not sell, rent or give your email address to other companies. If you would like to unsubscribe from our email list, please click here or click contact us. We will remove your name from our email list as soon as possible. Please recognize that you may receive another email before we are able to remove you.
Orders placed on our site are encrypted using SSL technology*, so you can rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL. If you still have any concerns about ordering electronically, feel free to call us and we will be happy to take your order over the phone.
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email. *Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
Raven + Lily may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The ravenandlily.com Privacy & Security Policy only addresses the use and disclosure of information we collect from you on our website. Feel free to contact us with any questions about our Privacy & Security Policy.